Shipping Policy

At Shicophicial, we aim to deliver your orders quickly and safely across the UAE and internationally.

1. Delivery within UAE

• Standard delivery time: 2–4 working days (major cities).

• Remote areas may take up to 5–7 working days.

• Shipping charges will be displayed at checkout (free shipping may apply on certain promotions or order amounts).

2. International Shipping

• We deliver worldwide. Shipping times vary by destination, usually 7–14 working days.

• International shipping rates are calculated at checkout.

• Customs duties, import taxes, and local charges (if any) are the responsibility of the customer.

3. Order Processing

• Orders are processed within 24–48 hours (excluding weekends and public holidays).

• Once shipped, you will receive a tracking number via email/WhatsApp.

4. Delivery Partners

• We work with trusted courier services (e.g., Aramex, DHL, Emirates Post, etc.) to ensure safe and timely delivery.

5. Failed Deliveries

• If delivery fails due to incorrect address, unavailability, or refusal to accept, re-delivery charges may apply.

6. Pre-Order & Out-of-Stock Items

• Pre-order items will have estimated delivery times mentioned on the product page.

• If an item is unavailable, our team will contact you to arrange an alternative or refund.

7. Contact Us

For shipping-related queries, please contact:
📧 support@shicophicial.com