Privacy Policy

At Shicophicial, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data in compliance with the UAE Data Protection Law and international standards (including GDPR).

1. Information We Collect

When you use our website or place an order, we may collect:

  • Personal details: Name, email, phone number, shipping address.

  • Payment details: Credit/debit card or bank information (processed securely via payment gateway).

  • Order history and preferences.

  • Technical information: IP address, browser type, device information, and cookies.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.

  • Communicate with you regarding orders, promotions, and customer service.

  • Improve our website, products, and services.

  • Ensure secure transactions and prevent fraud.

3. Sharing of Information

  • We do not sell or trade your personal data.

  • Your information may be shared only with trusted third parties such as courier companies, payment providers, and IT support—strictly for order fulfillment.

  • In case of legal requirements, we may disclose information to comply with UAE law.

4. Data Security

  • We use SSL encryption and secure servers to protect your data.

  • Payment information is processed by certified third-party gateways and not stored on our servers.

5. Cookies

  • Our website uses cookies to enhance your browsing experience.

  • You may disable cookies in your browser settings, but some features may not work properly.

6. Your Rights

Under UAE law, you have the right to:

  • Request access to the personal data we hold about you.

  • Request corrections or updates.

  • Request deletion of your data (subject to legal and transactional obligations).

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such websites.

8. Updates to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:
📧 support@shicophicial.online